- Who we are
1.1 ALPHAMEGA Run As One
ALPHAMEGA RUN AS ONE (“ALPHAMEGA RUN AS ONE”, “RUN AS ONE”, “us” “we” or “our”) is a running event, which is organized by ALPHAMEGA Hypermarkets. ALPHAMEGA RUN AS ONE is registered in Cyprus, at the following address: 3, Nikou Kranidioti Street, Nicosia, 2033. The online ticket platform of the running event, namely Tickethour Cyprus Ltd (“Tickethour Cyprus Ltd”, “Tickethour” or “tickethour.com.cy”) sells tickets for participating in the said running event that ALPHAMEGA Hypermarkets organize on an annual basis. Such a service is below referred to as the “Services”.
1.2 Who’s who
- Our Privacy Statement
- Personal Data that we collect
When you use or interact with us through the online ticket platform Tickethour, we may collect Personal Data. Sometimes this will be on our own behalf (ALPHAMEGA RUN AS ONE is in such a case acting as a data controller and other times this will be on behalf of the online ticket platform Tickethour (Tickethour is in such a case acting as a data processor). This is an important distinction for EU data protection law purposes and is explained in more detail in section 17 below.
3.1 All Users
Information you provide to us: For all Users we collect Personal Data when you voluntarily provide such information to us, such as when you create a membership account on Tickethour, contact us, browse the Site or use certain parts of the Services. The Personal Data we collect is your full name, contact details and your email address.
Information we automatically collect after explicit consent: We also automatically collect certain technical data that is sent to us from the computer, mobile device and/or browser through which you access the Site (“Automatic Data”). Automatic Data, includes without limitation, a unique identifier associated with your access device and/or browser (for example, your Internet Protocol (IP) address) characteristics about your access device and/or browser, statistics on your activities on the Site, information about how you came to the Site and data collected through Cookies, Pixel Tags, Local Shared Objects, Web Storage and other similar technologies.
When you create a membership account or otherwise submit Personal Data to us through the online ticket platform Tickethour, we may associate other Non-Personal Data (including Non-Personal Data we collect from third parties) with your Personal Data. At such instance, we will treat any such combined data as your Personal Data until such time as it can no longer be associated with you or used to identify you.
- Payment related data
The terms and conditions of Tickethour Cyprus Ltd apply.
- How we use your Personal Data
5.1 ALPHAMEGA RUN AS ONE marketing communications
In accordance with your marketing preferences, we may use your Personal Data to contact you for our marketing and advertising purposes. This includes without limitation, to inform you about services or Events we believe might be of interest to you, to develop promotional or marketing materials and provide those materials to you, and to display content and advertising on or off the Site that we believe might be of interest to you.
5.2 Event Organizer emails
The Event Organizer may use email tools to get in touch with Participants for current and past Events we organize, so you may receive emails from our system. If you registered for an Event, your email address is available to us and the online ticket platform Tickethour.
- How we disclose and transfer your personal data
6.1 No sale
We are not in the business of selling your Personal Data. We consider this information to be a vital part of our relationship with you. Therefore, we will not sell your Personal Data to third parties, including third party advertisers. There are, however, certain circumstances in which we may disclose, transfer or share your Personal Data with certain third parties without further notice to you, as set forth below.
6.2 Parent Companies, Subsidiaries and Affiliates
6.3 Agents, Consultants and Service Providers
We may share your Personal Data with our contractors and service providers who process Personal Data on behalf of ALPHAMEGA RUN AS ONE to perform certain business-related functions. These companies include our marketing agencies, database service providers, backup and disaster recovery service providers, email service providers and others. When we engage another company to perform such functions, we may provide them with information, including Personal Data, in connection with their performance of such functions. We enter into a written data processor agreement with such companies in accordance with the requirements of the GDPR.
6.4 Legal requirements
We may disclose your Personal Data if required to do so by law in order to (for example) respond to a subpoena or request from law enforcement, a court or a government agency (including in response to public authorities to meet national security or law enforcement requirements), or in the good faith belief that such action is necessary to (a) comply with a legal obligation, (b) protect or defend our rights, interests or property or that of third parties, (c) prevent or investigate possible wrongdoing in connection with the Services, (d) act in urgent circumstances to protect the personal safety of Users of the Services or the public, or (e) protect against legal liability.
- How we store your Personal Data
- Your rights
Data protection laws provides you with rights in respect of Personal Data that we hold about you, including the right to request a copy of the Personal Data, request that we rectify, restrict or delete your Personal Data, object to profiling and unsubscribe from marketing communications. You also have the right to receive the Personal Data concerning you, which you have provided to us, in a structured, commonly used and machine-readable format and have the right to transmit those data to another data controller without hindrance from us where the processing is based on consent or on a contract or the processing is carried out by automated means.
For the most part, you can exercise these rights by changing the “cookie settings” in your browser (see our policy for more information). In case you require more information, please contact us via email at the following email address: [email protected]. Please note that requests to exercise data protection rights will be assessed by us on a case-by-case basis. There may be circumstances where we are not legally required to comply with your request because of the laws in your jurisdiction or because of exemptions provided for in data protection legislation.
If you have a complaint or queries about how we handle your Personal Data, please contact us via email at the following email address: [email protected]. If you are not happy with how we have attempted to resolve your complaint, you may contact the relevant data protection authority.
- Legal grounds for processing your Personal Data
The GDPR requires us to tell you about the legal ground we’re relying on to process any Personal Data about you. The legal grounds for us processing your Personal Data for the purposes set out in section 5 above will typically be because: (1) it is necessary for our contractual relationship, (2) the processing is necessary for us to comply with our legal or regulatory obligations; and/or (3) the processing is in our legitimate interest (for example, to protect the security and integrity of our systems and to provide you with customer service, etc.).
- How long we retain your personal data
We only store Personal Data as long as it is necessary for the purpose/s for which the Personal Data is processed. We may retain your Personal Data as long as you are registered to use the Services. You may close your account by contacting Tickethour. If you have registered to participate in ALPHAMEGA RUN AS ONE and have an account on Tickethour, we will typically retain your Personal Data for a period of 365 days after that you have requested, your account is closed or if it has been inactive for a longer period. However, we may retain Personal Data for an additional period as is permitted or required under applicable laws, resolving disputes and enforcing our agreements. Even if we delete your Personal Data it may persist on backup or archival media for an additional period of time for legal, tax or regulatory reasons or for legitimate and lawful business purposes. As regards as the policies of the event’s online ticket platform Tickethour please visit https://shop.tickethour.com/showNews.html?idNews=51 for more information.
- Cookies, pixels tags, local shared objects, web storage and similar technologies
- Your choices
12.1 Limit the Personal Data you provide
You can browse the Site www.runasone.eu without providing any Personal Data (other than Automatic Data to the extent it is considered Personal Data under applicable laws) or with limiting the Personal Data you provide. If you choose not to provide any Personal Data or limit the Personal Data you provide, you may not be able to use certain functionality of the Site.
13.1 Personal Data Provided to Others
13.2 Third-Party Links
For more details regarding the online ticket platform Tickethour please visit https://shop.tickethour.com/ or https://shop.tickethour.com/showNews.html?idNews=51 or contact them directly.
- Server location and transfer of Personal Data
- ALPHAMEGA RUN AS ONE as a data controller and a data processor
EU data protection law makes a distinction between organizations that process Personal Data for their own purposes (known as “data controllers”) and organizations that process personal data on behalf of other organizations (known as “data processors”). If you have a question or complaint about how your Personal Data is handled, these should always be directed to the relevant data controller since they are the ones with primary responsibility for your Personal Data.
ALPHAMEGA RUN AS ONE may act as either a data controller or a data processor in respect of your Personal Data, depending on the circumstances.
For example, if you create a membership account with the event’s online ticket platform Tickethour, ALPHAMEGA RUN AS ONE will be a data controller in respect of the Personal Data that you provide. We will also be a data controller of the Personal Data that we have obtained about the use of the Site. We use this to conduct research and analysis to help better understand and serve Users of the Site as well as to improve our platform and provide you with more targeted recommendations about Events we think may be of interest to you.
- Contact us
If you have any queries or concerns at any time, please contact us at the postal address provided in section 1.1 or at the following email address: [email protected].